Frequently asked questions
Everything you need to know about enrolling, access, payments and refunds.
Choose a course on the Courses page, click Enrol, and pay securely by card in South African rand (ZAR). As soon as your payment is confirmed, we send access to your email.
Every course is created, produced and recorded by Yocota Design School and taught by our own in-house instructors — experienced designers on the Yocota team. We are a digital design school: we do not host third-party courses and outside sellers cannot publish their own.
Go to your student area and enter the email address you used to pay. We send you a secure link to all the courses on that email — no password to remember.
Card payments in South African rand (ZAR), processed securely by a licensed payment provider. We never see or store your full card details.
Yes — our policy is on your side. You can request a refund within 14 days of your purchase. If you are simply not happy with a course, request a refund within 7 days and we will refund you in full, as long as you have not watched more than 30% of the course. See our Refund Policy for the details.
You keep access to every course you buy, so you can learn at your own pace and revisit the lessons whenever you need them.
Yes. Payments are handled on a secure, encrypted checkout by a licensed payment service provider. Yocota Design School never stores your card information.
Message us on WhatsApp or email suporte@yocota.com. We usually reply within a few hours.